Deliver Exceptional Customer Care Across All Channels

Jennifer Batley

Principal and SVP


Jennifer Batley is a principal and senior vice president with Walker, a leading customer intelligence consulting firm. Working with market-leading companies such as EMC, Castrol, Pepsi, and Sysco Foods, she designs, develops, and deploys customer experience strategies that drive growth and profitability. 



Customer Service Experience 2013
Monday, August 19, 2013
3:15 p.m. - 4:00 p.m. Turn Big Data Into Insight and Action