Deliver Exceptional Customer Care Across All Channels
Online Registration is closed. Please visit the registration desk on the 5th floor of the New York Marriott Marquis to register.


Registration Includes:

  • Access to conference sessions (subject to registration pass selected)
  • Admission to Customer Solutions Expo
  • Networking receptions on Monday & Tuesday evenings
  • Continental breakfast each morning
  • Morning and afternoon refreshments
  • Lunch on Monday & Tuesday

Customer Service Experience 2014
By July 25
After July 25
Full Three Day Conference Pass
Aug 18 - Aug 20
Admission to all Customer Service Experience conference sessions, lunches, expo, keynotes, and receptions.
All Access Pass
Aug 18 - Aug 20 
All Access admission to every event at Customer Service Experience, SpeechTEK and CRM Evolution from Monday – Wednesday.
Learn more about this pass
$1,795 $1,895
Networking Pass
8/18 - 8/20
Admission to the expo, keynotes, receptions, and Solution Sessions. Does not include access to conference sessions or lunches.
$295 $395
Customer Solutions Expo
Aug 18 - Aug 20 
Admission to the expo. No access to conference sessions, keynotes, lunches, or other events. Pass available to qualified industry professionals. Registrants must show business card or proof of industry affiliation.
$25 $35

The Customer Solutions Expo combines the Customer Service Experience, SpeechTEK, and CRM Evolution showcases. This central gathering place features the leading sales, marketing, customer service, and speech recognition solutions. It is the perfect opportunity to meet with C-level executives, industry pioneers, and the technology gurus who help you do your job better. 

Expo Hours

Monday, August 18 .............. 5:00 p.m. - 7:00 p.m. (Grand Opening Reception)
Tuesday, August 19 ............. 10:00 a.m. - 5:30 p.m.
Wednesday, August 20 ......... 10:00 a.m. - 1:00 p.m.

Registration Desk Hours

Registration will take place on the 5th floor of the New York Marriott Marquis.

Monday, August 18 .............. 7:30 a.m. - 7:00 p.m.
Tuesday, August 19 ............. 7:30 a.m. - 5:30 p.m.
Wednesday, August 20 ......... 8:00 a.m. - 1:00 p.m.

Press Registration

If you are interested in covering the conferences as press visit here to review the qualifications and apply.

Hotel and Travel

Delegates are responsible for making their own travel arrangements and hotel accommodations. Please see the Venue page for more information.

Conference Registrar

For questions or to register groups of 5 or more please contact:

Information Today, Inc.
143 Old Marlton Pike
Medford, NJ 08055
Phone: 609/654-6266 or 800/300-9868
Fax: 609-654-4309