The Customer Solutions Expo combines the Customer Service Experience, SpeechTEK, and CRM Evolution showcases. This central gathering place features the leading sales, marketing, customer service, and speech recognition solutions. The 2017 Customer Solutions Expo is the perfect opportunity to meet with C-level executives, industry pioneers, and the technology gurus who help you do your job better. Access to the Expo is included in all registration options.
Monday, April 24, 2017 | 5:00 p.m. - 7:00 p.m.
Grand Opening Reception
Tuesday, April 25, 2017 | 10:00 a.m. - 5:30 p.m.
Wednesday, April 26, 2017 | 10:00 a.m. - 1:00 p.m.
Clarabridge’s customer experience management solution helps hundreds of the world’s leading brands put customer feedback to work. Our SaaS solution is the most comprehensive offering for omni-source listening, accurate customer and text analytics, and real-time, guided action. The result: better customer experiences. For more information, visit www.clarabridge.com.
Aspect provides brands around the world with the industry’s most innovative set of customer engagement capabilities for interaction management, campaign management and workforce optimization. Aspect is the only provider of a Natural Language Understanding (NLU)-based intelligent self-service solution for developing, deploying and analyzing text-based customer service bots that fully integrate into the entire customer engagement ecosystem.
Jacada enables organizations to deliver effortless customer self-service and agent assisted interactions by implementing cutting-edge mobile, smart device, and web based visual IVR solutions, as well as optimized agent desktops, and business process optimization tools. Customers can benefit from an improved customer experience at every touch point with the organization. www.jacada.com
One of the biggest profit killers for retailers is the checkout line. QLess helps retailers to capture those lost revenue opportunities, increasing the amount of time customers spend shopping by allowing them to reserve a spot in the checkout line for immediate service.
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