April 24 - 26, 2017 | Washington Marriott Wardman Park

Registration

Speakers

VP Market & Product Strategy
Convergys


President
Workforce Development Group, Inc.


Senior Associate
Valeocon Management Consulting


Director
CX Social, Clarabridge


Principal Consultant
BT


GM Cloud and Chief Customer Officer
Aspect


Senior Director, Research Analytics & Decision Sciences
Convergys Analytics


Communications Manager, Voice of the Customer
AOL


Director of Professional Services, CBIZ Employee Services Organization
CBIZ, Inc.


Director of Customer Support
Widen


Managing Partner
Singola Consulting


Regional Vice President of GB Sales
Salesforce


Globally
Forrester Research


Customer Experience Sales Manager
Luxtrinsic, LLC, BMW of North America


Research Director, Customer Experience & Commerce
451 Research


Founder and President
ThinkJar


Managing Partner
Lawson Concepts


Head of Global Social Media Customer Care, Consumer Business Unit
Symantec Corporation


UX Manager
Widen


Quality Analytics Manager, Club Services
Bluegreen Vacations


Founder & CEO
Customer Carewords, & Author, Transform: A Rebel's Guide for Digital Transformation


President
Singola Consulting


Lead Analyst-Founder
Opus Research, Inc.


General Manager for ServiceNow Customer Service Management
ServiceNow


Executive Director - NYC311
City of New York - Mayor's Office of Operations


Manager, Healthcare CRM Practice
Accenture


Community & Events Manager
Widen


Regional (Salesforce) Leader, the Americas
Flight Centre Travel Group


Senior Sales Manager
Greenleaf Hospitality


Program Director, Voice of the Customer
AOL


Assistant VP, Customer Centricity
Lincoln Financial's Group Protection Division


President
Toister Performance Solutions, Inc.


Vice President
Nucleus Research


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